CatchBack Terms of Service

Last Updated: August 20, 2025

Welcome to CatchBack! These Terms of Service ("Terms") govern your access to and use of CatchBack ("we," "our," or "us") and its platform, including all services offered via web or mobile applications. By accessing or using our platform, you agree to be bound by these Terms.

1. Overview of Services

CatchBack is a comprehensive liquidity platform for trading cards and collectibles, transforming a traditionally illiquid market into a liquid, tradeable ecosystem. Our platform offers:

Asset Packs

Purchase and open virtual packs containing collectible trading cards (Bronze: ₡25, Silver: ₡50, Gold: ₡100, Emerald: ₡500, Diamond: ₡1000)
Custom Asset Packs with user-defined probability distributions and risk profiles
Each pack contains one card determined through provably fair randomness algorithms
All pack openings use cryptographically secure randomness based on UUIDs and Linear Congruential Generators

CatchBack Liquidity Program

Universal Buyback: All eligible cards receive CatchCoins buyback offers - 90% of market value for fresh pack pulls, 80% for marketplace cards
CatchBack Protection: Eligible cards display protection badges and guarantee CatchCoins buyback rates (up to 90% for fresh pack pulls, 80% for marketplace cards)
Simplified System: One rate, one payment method - consistent and transparent pricing across all cards
All offers are based on market value at time of redemption, not purchase
No expiration dates on CatchBack offers, subject to platform solvency
CatchCoins can be used for purchases or converted to cash through our conversion service

Physical Asset Management

Option to redeem virtual cards for physical shipping to your address
Professional vaulting services with commercial-grade insurance coverage
Sealed product storage and redemption options

2. CatchCoins Virtual Currency System

CatchCoins (₡) is our platform's native virtual currency that provides users with enhanced purchasing power and convenience:

How CatchCoins Work

Store credit purchased through credit card transactions at 1 CatchCoin per cent, plus 3.5% processing fees
Minimum purchase amount: $5.00
Instant purchasing power for all platform services including asset packs, marketplace purchases, and premium features
CatchCoins balance is displayed in your account dashboard and purchasing interfaces
All CatchCoins transactions are tracked and recorded in our secure database

CatchCoins Usage

Purchase any tier of asset packs (Bronze: ₡25, Silver: ₡50, Gold: ₡100, Emerald: ₡500, Diamond: ₡1000)
Buy cards directly from the marketplace
Pay for vaulting and storage services
Access premium platform features and services
CatchCoins are deducted automatically upon purchase confirmation

CatchCoins Policies

CatchCoins are non-refundable once purchased
CatchCoins cannot be transferred between user accounts
CatchCoins can be converted to cash through our conversion service with no fees, subject to minimum conversion amounts and connected payout account requirements. All CatchBack buyback offers are paid in CatchCoins at 80% of market value.
Unused CatchCoins remain in your account indefinitely while the platform operates
We reserve the right to modify CatchCoins functionality without notice

3. Algorithmic Transparency and Code Disclosure

CatchBack is committed to transparency in our randomness and valuation systems. We provide sample code that is representative of our actual algorithms:

Code Samples and Disclosure

Sample algorithms displayed on our platform demonstrate the core logic and mathematical principles used in our production systems
While the sample code accurately reflects our methodologies, actual production code may contain additional security measures, variable name changes, and implementation details not shown in public samples
Code samples are provided for educational and transparency purposes to help users understand our fair randomness systems
Production systems may include additional logging, error handling, and security features not present in simplified sample code

Provably Fair Randomness

All pack openings use cryptographically secure UUIDs as the foundation for randomness
Linear Congruential Generator (LCG) algorithms using Microsoft Visual C++ mathematical constants ensure reproducible results
Two-stage selection process: first determining value bucket based on optimized probabilities, then selecting specific card within bucket
Every transaction UUID can be used to verify the exact card selection process
Bucket probabilities are dynamically optimized to maintain target expected values while ensuring fair distribution

Market Value Algorithms

Card valuations use proprietary algorithms incorporating data from multiple sources including eBay, TCGPlayer, PriceCharting, and Collectr
Automated market value updates ensure current pricing for all CatchBack calculations
Expected value calculations for packs are continuously updated based on real market data
All financial calculations are logged and auditable for transparency

4. Financial Limits and Transaction Policies

Redemption Limits

Individual user redemption cap: ₡5,000 worth per month for CatchBack liquidity offers
Platform-wide monthly buyback cap, which varies based on market conditions, enforced to ensure sustainable operations
First-come, first-served queue system for redemption processing
Unfulfilled redemption requests may roll over to following month unless canceled

Payment Processing

All payments processed through Stripe with industry-standard security
3.5% processing fee applied to CatchCoins purchases to cover payment processing costs
Support for major credit cards and debit cards
All transactions are recorded and tracked for security and compliance

5. User Responsibilities and Account Management

Users must be at least 18 years of age.
Maintain accurate account information including shipping addresses for physical redemptions
Secure account credentials and notify us immediately of any unauthorized access
Comply with all applicable laws and regulations in your jurisdiction
Not engage in fraudulent activities, money laundering, or platform manipulation
Understand that virtual assets have no guaranteed real-world value

6. Intellectual Property Rights

Trading Card Intellectual Property

All trading cards, images, names, and associated intellectual property are owned by their respective copyright holders
CatchBack does not claim ownership of any trading card intellectual property
Users acknowledge that purchasing virtual representations of cards does not grant any intellectual property rights
All card images and data are used under fair use principles for informational and educational purposes

Platform Intellectual Property

CatchBack platform, software, algorithms, and all related intellectual property are owned by CatchBack
Users are granted a limited, non-exclusive license to use the platform for personal, non-commercial purposes
Users may not copy, modify, distribute, or reverse-engineer any part of our platform
All user-generated content becomes non-exclusively licensed to CatchBack for platform operation purposes

7. Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

Creating multiple accounts to circumvent limits or restrictions
Using automated scripts, bots, or other technological means to manipulate the platform
Attempting to reverse-engineer, hack, or exploit vulnerabilities in our systems
Manipulating market prices through coordinated activities or market manipulation
Money laundering, fraud, or other illegal financial activities
Violating any applicable laws, regulations, or third-party rights
Sharing account credentials or transferring accounts to other users
Interfering with other users' enjoyment of the platform
Impersonating other users, entities, or CatchBack representatives
Attempting to circumvent security measures or access controls
Using the platform for any commercial purposes without written authorization

8. Account Termination and Suspension

Grounds for Termination

Violation of these Terms of Service or any platform policies
Suspicious or fraudulent activity
Failure to comply with identity verification requirements
Legal requirements or law enforcement requests
Extended periods of inactivity (over 2 years)

Termination Process

We reserve the right to suspend or terminate accounts immediately for serious violations
Upon termination, access to the platform and all services will be revoked
CatchCoins balances will be forfeited and not subject to refund for accounts terminated due to violations
Physical assets in vault storage will be handled according to our asset recovery procedures

9. Referral Program Terms

Referral Mechanics

During our promotional period, users can earn 1% commission on all purchases made by their referrals
Referral commissions are paid in CatchCoins to the referrer's account at the end of each month
Commission eligibility period is 90 days from the date of successful referral signup
Referral codes are unique to each user and cannot be shared or transferred

Referral Program Rules

Referred users must be new to the platform and meet all eligibility requirements
Self-referrals, fake accounts, or referral fraud will result in forfeiture of commissions and potential account termination
Referral commissions are paid monthly and added to CatchCoins balance
CatchBack reserves the right to modify or terminate the referral program at any time
Disputes regarding referral commissions must be reported within 30 days

10. Marketplace and User-to-User Trading

Marketplace Operations

CatchBack facilitates user-to-user purchasing through our marketplace platform
All marketplace transactions are conducted using CatchCoins
CatchBack charges marketplace fees as disclosed at time of transaction

Marketplace Rules

Price manipulation, wash trading, or artificial market activity is prohibited
CatchBack reserves the right to remove listings that violate policies

11. Data Security and Privacy

Data Protection

Personal information is collected and used according to our Privacy Policy
Payment information is processed securely through Stripe and is not stored on our servers
Users have the right to request access to, correction of, or deletion of their personal data

Data Breach Notification

In the event of a data breach, affected users will be notified within 72 hours when possible
Notification will include the nature of the breach and recommended protective actions
CatchBack will cooperate with law enforcement and regulatory authorities as required
Users should monitor their accounts for unauthorized activity and report concerns immediately

12. Tax Responsibilities and Compliance

Users are solely responsible for reporting and paying all applicable taxes on CatchBack redemptions
Tax obligations may include income tax, capital gains tax, or sales tax depending on jurisdiction
CatchBack may issue tax forms (such as 1099s) where required by law
We reserve the right to collect identity documentation for compliance with tax reporting requirements
Physical asset redemptions may trigger taxable events in your jurisdiction

13. Anti-Money Laundering and KYC Compliance

Identity Verification

CatchBack may require identity verification for certain account activities or transaction thresholds
Required documentation may include government-issued ID, proof of address, and tax identification numbers
Failure to provide required verification may result in account limitations or closure
All identity information is securely stored and used only for compliance purposes

Transaction Monitoring

All transactions are monitored for suspicious activity and potential money laundering
Unusual transaction patterns may trigger additional verification requirements
CatchBack reserves the right to freeze accounts pending investigation of suspicious activity
We will cooperate with law enforcement agencies and regulatory authorities as required by law

14. Platform Modifications and Updates

We reserve the right to modify any aspect of the CatchBack service including features, rates, and terms
Algorithm updates and improvements may be implemented to enhance fairness and user experience
CatchBack offer percentages are subject to change at our discretion
Users will be notified of material changes through platform announcements
Continued use after modifications constitutes acceptance of updated terms

15. Risk Disclosures and Disclaimers

CatchBack does not provide financial advice or investment recommendations. All information regarding collectibles is speculative in nature and should not be considered as professional financial guidance
Market values displayed on our platform are determined through aggregation of data from multiple collectibles websites and marketplaces, and these valuations are inherently speculative and subject to rapid change
Virtual asset purchases involve financial risk and no guaranteed returns
Market values of collectibles can fluctuate significantly
CatchBack offers are subject to platform solvency and operational capacity
Physical storage and shipping carry inherent risks despite insurance coverage
Technology systems may experience downtime or technical issues
Regulatory changes may impact platform operations and available services

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

CatchBack's total liability for any claims shall not exceed the amount paid by the user in the 12 months preceding the claim
CatchBack shall not be liable for any indirect, incidental, special, consequential, or punitive damages
CatchBack disclaims liability for losses due to market fluctuations, technical failures, or third-party actions
Users acknowledge that virtual assets have no guaranteed value and may become worthless
CatchBack is not responsible for user investment decisions or financial losses
Force majeure events, including natural disasters, government actions, or technical infrastructure failures, may limit service availability without liability

17. Warranty Disclaimers

THE CATCHBACK PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE SPECIFICALLY DISCLAIM:

Any warranties of merchantability, fitness for a particular purpose, or non-infringement
Any guarantees regarding platform availability, reliability, or error-free operation
Any warranties regarding the accuracy of market valuations or algorithm outputs
Any guarantees regarding the future value or liquidity of virtual or physical assets
Any warranties regarding third-party services integrated with our platform

18. Third-Party Services and Integrations

Payment Processing

Payment processing is handled by Stripe, Inc., subject to their terms and conditions
CatchBack is not responsible for Stripe's processing decisions, delays, or service interruptions
Users must comply with Stripe's acceptable use policies and anti-fraud measures

Data Sources

Market data is sourced from third-party providers including eBay, TCGPlayer, and PriceCharting
Third-party service interruptions may affect platform functionality temporarily

19. Electronic Communications

By using CatchBack, you consent to receive electronic communications from us
Electronic communications may include emails, platform notifications, and SMS messages
You agree that electronic communications satisfy any legal requirement for written communication
You are responsible for maintaining current contact information in your account
You may opt out of non-essential communications but must continue to receive account-related notices

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles
Any legal action or proceeding shall be brought exclusively in the federal or state courts located in Delaware
Users consent to personal jurisdiction in Delaware for all legal proceedings
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect

21. Indemnification

You agree to indemnify, defend, and hold harmless CatchBack and its affiliates, officers, directors, employees, agents, licensors, and partners from and against any claims, damages, liabilities, losses, expenses, or costs (including legal fees) arising out of:

Your access to or use of the platform
Any breach of these Terms
Any violation of applicable laws or regulations
Any third-party claims related to your activities on the platform
Tax obligations arising from your use of CatchBack services

22. Dispute Resolution

Binding Arbitration

Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration
Arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association
Arbitration hearings will take place in Delaware, USA, or via video conference
The arbitrator's decision shall be final and binding on all parties

Class Action Waiver

Users agree to waive the right to participate in class action lawsuits
All disputes must be resolved on an individual basis
This waiver applies except where prohibited by applicable law

23. Contact Information

For support, technical inquiries, or legal matters, please contact:

CatchBack Support Team

📧 catchbackcards@gmail.com